Frequently Asked Questions
Yes, they are real roses. Fleur Pour Toi is a leader in sales of preserved rose arrangements.
We ensure each Rose is individually handpicked to undergo the preservation process.
Preserving a rose means taking a fresh cut rose and drying, rehydrating, coating it with a glycerin solution, and then dying it a colour of choice.
Fleur Pour Toi’s roses last one to two years, properly handled.
Yes, however our pieces are hand-tied with our signature ribbon to keep your roses protected so open at your own discretion.
Our acrylic boxes allow a safe haven for your preserved roses to avoid rips and prevent any roses from breaking due to improper handling.
Taking care of your Fleur Pour Toi preserved rose arrangements is very simple and easy! Please read the instructions below:
Do NOT water your roses
Do NOT place your pieces in direct sunlight
Keep your arrangement in an ideal environment, preferably room temperature (15-23 C or 60-75 F)
Do NOT touch the preserved roses. They are dyed with a delicate solution, touching the roses may cause irreparable damage, shortening their lifespan
Do NOT remove the preserved roses from their box
Fleur Pour Toi’s preserved roses are real, please handle with love and care.
Processing Time is between 24-48 Hours. We believe in luxury gifting and creating special moments between loved ones. We ensure your roses are to your liking before sending them out for delivery.
We deliver even when you’re on holidays because you deserve it, 7 days a week.
If there is any discrepancy in receiving your order, we’ll work with you to ensure you receive your preserved roses.
Each rose arrangement is kept in proper conditions and double checked before they are prepared and sent out for delivery.
Given the fragile nature of Real Preserved Roses, please follow our rose care instructions to ensure longevity of your preserved roses.
Each preserved rose arrangement is designed for a special individual, customized to each client’s preference. Fleur Pour Toi’s arrangements are final sale and be returned or exchanged.
If you would like to cancel your order, please contact a specialist at Fleur Pour Toi within 24 hours after purchasing and we’ll do our best to assist you.
*Please note, there is no guarantee your order will be cancelled because our specialists begin production immediately after confirming payment to ensure quality and accuracy