Frequently Asked Questions

Are preserved roses real?

Yes, they are real roses. Fleur Pour Toi is a leader in sales of preserved rose arrangements.

We ensure each Rose is individually handpicked to undergo the preservation process.

What is a preserved rose?

Preserving a rose means taking a fresh cut rose and drying, rehydrating, coating it with a glycerin solution, and then dying it a colour of choice.

How long do they last?

Fleur Pour Toi’s roses last one to two years, properly handled.

Can I remove the roses from the box?

Yes, however our pieces are hand-tied with our signature ribbon to keep your roses protected so open at your own discretion.

Our acrylic boxes allow a safe haven for your preserved roses to avoid rips and prevent any roses from breaking due to improper handling.

How can I take care of my preserved rose arrangement(s)?

Taking care of your Fleur Pour Toi preserved rose arrangements is very simple and easy! Please read the instructions below:

Do NOT water your roses

Do NOT place your pieces in direct sunlight

Keep your arrangement in an ideal environment, preferably room temperature (15-23 C or 60-75 F)

Do NOT touch the preserved roses. They are dyed with a delicate solution, touching the roses may cause irreparable damage, shortening their lifespan

Do NOT remove the preserved roses from their box

Fleur Pour Toi’s preserved roses are real, please handle with love and care.

 

Is there any discounts/promotions?

We offer discounts/promotions via our Instagram. Follow us at @fleurpourtoi to stay updated!

How long in advance do I need to place an order?

Processing Time is between 24-48 Hours. We believe in luxury gifting and creating special moments between loved ones. We ensure your roses are to your liking before sending them out for delivery.

We deliver even when you’re on holidays because you deserve it, 7 days a week.

If there is any discrepancy in receiving your order, we’ll work with you to ensure you receive your preserved roses.

 

 

What if my roses do not last?

Each rose arrangement is kept in proper conditions and double checked before they are prepared and sent out for delivery.

Given the fragile nature of Real Preserved Roses, please follow our rose care instructions to ensure longevity of your preserved roses.

Return Policy

Each preserved rose arrangement is designed for a special individual, customized to each client’s preference. Fleur Pour Toi’s arrangements are final sale and be returned or exchanged.

If you would like to cancel your order, please contact a specialist at Fleur Pour Toi within 24 hours after purchasing and we’ll do our best to assist you.

*Please note, there is no guarantee your order will be cancelled because our specialists begin production immediately after confirming payment to ensure quality and accuracy