Our Specialist will be in touch with each client prior to delivery to confirm accuracy of their order.

For undelivered products due to wrong delivery address or change of address after 1st delivery attempt, they will be delivered again (with an additional delivery charge).

Please be advised delivery date and time is agreed upon by our specialist and client and delivery should be expected around the time set.



Your order will be confirmed and placed into our delivery schedule as soon as full payment has been received.

Please provide correct address details and contact information to avoid unnecessary delay.

Our specialist will be in touch with each client to confirm accuracy upon completion of order.

Fleur Pour Toi recommend a 48 Hour processing window in order to ensure accuracy of all information submitted and to schedule your delivery.

*Cancellation of orders: We will refund the amount paid if the order is cancelled 24hrs before the delivery date.

No refund will be issued for any cancellations made on the delivery date.
*with the exception of large orders requiring a pre-order of roses.



As all items are handmade with love, each piece/rose will not be identical.

All prices of products sold by Fleur Pour Toi are subject to change without notice.

Fleur pour toi reserves the right to replace any unavailable rose with another rose of same or greater value.

Fleur Pour Toi’s preserved roses are meant to last longer than one year, where there is no contact with direct sunlight, excessive heat and humidity.